Customer information
Privacy policy
Last updated: 13 September 2026
This policy explains how Fresh Dough and The Baking Factory For Desserts handle information when you browse the site, place an order, or contact us.
Information we collect
We may collect your name, mobile number, delivery address, order details, account information, support messages, and basic technical data needed to operate and secure the site.
How we use it
We use this information to process and deliver orders, provide customer support, prevent fraud, maintain accounts and rewards, improve the service, and meet legal or accounting obligations.
Sharing and retention
We share only what is needed with service providers that support ordering, payments, delivery, communications, analytics, and hosting. We retain information only as long as reasonably required for those purposes and applicable law.
Your choices
You may ask us to review or correct your details and may opt out of promotional messages at any time. Some order and transaction records must still be retained where required by law.
Questions? Email info@freshdough.com.eg, call us on 0105 503 9329, or message @freshdough.cfc on Instagram.
